diff options
Diffstat (limited to 'README.md')
| -rw-r--r-- | README.md | 11 |
1 files changed, 9 insertions, 2 deletions
@@ -9,6 +9,11 @@ User types: Helpdesk: read, answer and close tickets Accountant: view invoices and change status Client: order services and open tickets +Service types: + premium, standard, free +Services: + VPS, VPN, webhost, bot host, game host, proxy, mirror, subdomain, storage, + nextcloud, jellyfin, email, matrix, xmpp, voip Report problems with CST or such as password changes to admin@arf20.com @@ -50,6 +55,8 @@ FILES: form to add, edit and delete user entries manageservices.php form to add, edit and delete service entries + manageorders.php + form to add, edit and delete order entries managetickets.php form to add, edit and delete ticket entries (assign, too, sends email to specific helpdesk person) manageinvoices.php @@ -64,9 +71,9 @@ SQL: Tables: users User logins id autoincrement, username, password (hash), email, email verification code, status { verified, unverified }, type { client, helpdesk, accountant, admin }, register date - services Available services and management notes etc + services Available services id autoincrement, name, type, billing, description - orders + orders List of user orders and management notes etc id autoincrement, service id, instance name, client id, order date, specific billing, comments tickets List of tickets id autoincrement, client id, title, body, status { open, closed, nofix }, asignee |