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author | arf20 <aruizfernandez05@gmail.com> | 2024-03-21 16:22:33 +0100 |
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committer | arf20 <aruizfernandez05@gmail.com> | 2024-03-21 16:22:33 +0100 |
commit | a7ef3f5a54cf45eaa5db4b200604a650929194dc (patch) | |
tree | 6d3a31c419d5e7fc3d6ca3c3e7c0cc75d512a982 /managetickets.php | |
parent | a3ca3623a66763dd5515e7e0a9245a4405d605a9 (diff) | |
download | arfnet2-cstims-a7ef3f5a54cf45eaa5db4b200604a650929194dc.tar.gz arfnet2-cstims-a7ef3f5a54cf45eaa5db4b200604a650929194dc.zip |
Add close comment to tickets
Diffstat (limited to 'managetickets.php')
-rw-r--r-- | managetickets.php | 19 |
1 files changed, 12 insertions, 7 deletions
diff --git a/managetickets.php b/managetickets.php index 5f6ecf7..66c5b13 100644 --- a/managetickets.php +++ b/managetickets.php @@ -36,7 +36,7 @@ $result = mysqli_stmt_get_result($stmt); $orders = $result->fetch_all(MYSQLI_ASSOC); // Get tickets -$sql = "SELECT id, `order`, subject, body, date, status, asignee FROM tickets"; +$sql = "SELECT id, `order`, subject, body, date, status, closecomment, asignee FROM tickets"; $stmt = mysqli_prepare($link, $sql); mysqli_stmt_execute($stmt); $result = mysqli_stmt_get_result($stmt); @@ -58,13 +58,14 @@ if (isset($_GET["del"])) { if ($_SERVER["REQUEST_METHOD"] == "POST") { // add entry if (isset($_POST["add"])) { - $sql = "INSERT INTO tickets (`order`, subject, body, status, asignee) VALUES (?, ?, ?, ?, ?)"; + $sql = "INSERT INTO tickets (`order`, subject, body, status, closecomment, asignee) VALUES (?, ?, ?, ?, ?, ?)"; $stmt = mysqli_prepare($link, $sql); - mysqli_stmt_bind_param($stmt, "sssss", $param_order, $param_subject, $param_body, $param_status, $param_asignee); + mysqli_stmt_bind_param($stmt, "ssssss", $param_order, $param_subject, $param_body, $param_status, $param_closecomment, $param_asignee); $param_order = $_POST["order"]; $param_subject = $_POST["subject"]; $param_body = $_POST["body"]; $param_status = $_POST["status"]; + $param_closecomment = $_POST["closecomment"]; $param_asignee = $_POST["asignee"]; if (!mysqli_stmt_execute($stmt) || (mysqli_stmt_affected_rows($stmt) != 1)) { @@ -74,10 +75,11 @@ if ($_SERVER["REQUEST_METHOD"] == "POST") { // edit entry if (isset($_POST["save"])) { - $sql = "UPDATE tickets SET status = ?, asignee = ? WHERE id = ?"; + $sql = "UPDATE tickets SET status = ?, closecomment = ?, asignee = ? WHERE id = ?"; $stmt = mysqli_prepare($link, $sql); - mysqli_stmt_bind_param($stmt, "sss", $param_status, $param_asignee, $param_id); + mysqli_stmt_bind_param($stmt, "ssss", $param_status, $param_closecomment, $param_asignee, $param_id); $param_status = $_POST["status"]; + $param_closecomment = $_POST["closecomment"]; $param_asignee = $_POST["asignee"]; $param_id = $_POST["id"]; @@ -157,8 +159,9 @@ function getuserbyid($id) { ."<label><b>Subject</b></label><br><label>".$ticket["subject"]."</label><br>\n" ."<label><b>Body</b></label><br><pre>".$ticket["body"]."</pre><br>\n" ."<label><b>Status</b></label><br><select name=\"status\"><option value=\"open\" ".($ticket["status"] == "open" ? "selected" : "").">open</option><option value=\"closed\" ".($order["status"] == "closed" ? "selected" : "").">closed</option></select><br>\n" + ."<label><b>Close comment</b><br><textarea name=\"closecomment\" rows=\"10\" cols=\"80\">".$ticket["closecomment"]."</textarea><br>\n" ."<label><b>Asignee</b></label><br><select name=\"asignee\">$asignee_options</select><br>\n" - ."<input type=\"hidden\" name=\"id\" value=\"".$ticket["id"]."\">" + ."<input type=\"hidden\" name=\"id\" value=\"".$ticket["id"]."\">\n" ."<br><input type=\"submit\" name=\"save\" value=\"Save\"><a href=\"".$_SERVER['SCRIPT_NAME']."\">cancel</a>" ."</form></div>"; } @@ -175,6 +178,7 @@ function getuserbyid($id) { ."<label>Subject</label><br><input type=\"text\" name=\"subject\"><br>\n" ."<label>Body</label><br><textarea name=\"body\" rows=\"10\" cols=\"80\"></textarea><br>\n" ."<label>Status</label><br><select name=\"status\"><option value=\"open\">open</option><option value=\"closed\">closed</option></select><br>\n" + ."<label>Close comment<br><textarea name=\"closecomment\" rows=\"10\" cols=\"80\"></textarea><br>\n" ."<label>Asignee</label><br><select name=\"asignee\">$asignee_options</select><br>\n" ."<br><input type=\"submit\" name=\"add\" value=\"Add\"><a href=\"".$_SERVER["SCRIPT_NAME"]."\">cancel</a>" ."</form></div>"; @@ -183,7 +187,7 @@ function getuserbyid($id) { <a href="?add">add</a> <table> - <tr><th>id</th><th>order</th><th>service</th><th>client</th><th>subject</th><th>body</th><th>date</th><th>status</th><th>asignee</th><th>action</th></tr> + <tr><th>id</th><th>order</th><th>service</th><th>client</th><th>subject</th><th>body</th><th>date</th><th>status</th><th>close comment</th><th>asignee</th><th>action</th></tr> <?php foreach ($tickets as $ticket) { $order = getorderbyid($ticket["order"]); @@ -195,6 +199,7 @@ function getuserbyid($id) { ."<td><details><summary></summary><pre>".$ticket["body"]."</pre></details></td>" ."<td>".$ticket["date"]."</td>" ."<td>".$ticket["status"]."</td>" + ."<td><details><summary></summary><pre>".$ticket["closecomment"]."</pre></details></td>" ."<td>".getuserbyid($ticket["asignee"])["username"]."</td>" ."<td><a href=\"?del=".$ticket["id"]."\">del</a> <a href=\"?edit=".$ticket["id"]."\">edit</a></td></tr>\n"; } |