More design

1 files changed, 34 insertions, 7 deletions

diff --git a/README.md b/README.md
index e5241f3..179bef8 100644
--- a/README.md
+++ b/README.md
@@ -4,7 +4,8 @@ ARFNET2 Client, Service manager and Ticketing system
 ```
 User types:
     Admin:      user, service and ticket management
-    Helpdesk:   read, answer and close tickets only
+    Helpdesk:   read, answer and close tickets
+    Accountant: view invoices and change status
     Client:     order services and open tickets
 
 Report problems with CST or such as password changes to admin@arf20.com
@@ -22,9 +23,34 @@ FILES:
     client.php -> { order.php, openticket.php }
         shows ordered services and opened tickets
     helpdesk.php
-        view and close tickets
-    admin.php
-        manage users, services and tickets
+        view, self-assign and close tickets
+    accounting.php
+        view invoices and change status
+    admin.php -> { manageusers.php, manageservices.php, managetickets.php }
+        shows users, services, tickets and invoices
+
+    Client:
+        order.php
+            add service to account, sends mail to admin@arf20.com to deploy manually
+            billing is automated
+        openticket.php
+            open ticket linked to account and service, sends mail to helpdesk@arf20.com list
+            then helpdesk answers email and stuff
+    
+    Admin:
+        manageusers.php
+            form to add, edit and delete user entries
+        manageservices.php
+            form to add, edit and delete service entries
+        managetickets.php
+            form to add, edit and delete ticket entries (assign, too, sends email to specific helpdesk person)
+        manageinvoices.php
+            form to add, edit and delete invoice entries
+    
+    Everyday crontab:
+        makeinvoices.php
+            when billing for a service is due, generates invoice and sends to client and accounting@arf20.com list
+
 
 SQL:
 Database: arfnet2
@@ -34,8 +60,9 @@ Tables:
     services    Available services and management notes etc
         id autoincrement, name, type, billing, description
     orders
-        id autoincrement, service id, instance name, client id, comments
+        id autoincrement, service id, instance name, client id, order date, specific billing, comments
     tickets     List of tickets
-        id autoincrement, client id, title, body, status { open, closed, nofix }
-
+        id autoincrement, client id, title, body, status { open, closed, nofix }, asignee
+    invoices    List of invoices
+        id autoincrement, client id, service id, bill amount, description, date, status { paid, unpaid }
 ```