ARFNET Client Service Ticket and Invoice Management System
State of the art hosting solution with ultra personalised service
Terms of Service
New accounts and ordering
On registration, the email address must be verified.
Ordering of services must be through the web interface.
Setting up of services not automated, this may take a few business days. Billing starts on order date not on service active date.
Payments
No setup fee when ordering a service. The first bill is always 1st of each month for the previous month.
Should you fail to pay a bill within 5 business days, the service will be interrupted until payment is resumed.
Invoices are sent via email and no due notices are sent.
Cancellations
To cancel a service, open a ticket. No fees will be applied and no further invoices will be sent effective inmediate.
Bringing down of the service might take a few business days.
Nature of material and content hosted
In services hosting public access content such as potentially vps, webhost, proxy, mirror and subname must not allow access to
illegal or copyrighted content or material such as but not limited to
- Child pornography
- High profile leaks
- Distribution of copyrighted works (films, series, music, books, etc)
- Fraudulent sites
- Any content illegal under local laws (Spain)
Unacceptable activities in VPS
The vps service should not be used for illegal, abusive or unethical activities such as but not limited to
- Hacking or pentesting unauthorised hosts
- Denial of Service attacks
- Honeypotting
- Spamming
Unacceptable activities in other
Services like vpn, bothost, email, voip, nextcloud, matrix and xmpp should not be used for abusive activities such as but not limited to
- Spamming
- Sharing illegal content
- Hate
- Generally being a cunt
Account and order termination
Accounts are not terminated unless abuse of the web interface is in effect.
Failing to adhere to the aforementioned guidelines for content and activity may result on termination of service,
after which you may appeal and upon evaluation and a fee service may be resumed if not rejected.
Backups, data theft, loss or disclosure
We do not support backups of services and we do not take any liability or responsibility should our service fail to meet demand,
for loss of service, data or accidental disclosure of it.
Refunds
We do not do refunds.