ARFNET CSTIMS

ARFNET Client Service Ticket and Invoice Management System

State of the art hosting solution with ultra personalised service

Terms of Service

New accounts and ordering

+ On registration, the email address must be verified.
+ Ordering of services must be through the web interface.
+ Setting up of services not automated, this may take a few business days. Billing starts on order date not on service active date. +

Payments

+ No setup fee when ordering a service. The first bill is always 1st of each month for the previous month.
+ Should you fail to pay a bill within 5 business days, the service will be interrupted until payment is resumed.
+ Invoices are sent via email and no due notices are sent. +

Cancellations

+ To cancel a service, open a ticket. No fees will be applied and no further invoices will be sent effective inmediate.
+ Bringing down of the service might take a few business days. +

Nature of material and content hosted

+ In services hosting public access content such as potentially vps, webhost, proxy, mirror and subname must not allow access to
+ illegal or copyrighted content or material such as but not limited to +

Child pornography
High profile leaks
Distribution of copyrighted works (films, series, music, books, etc)
Fraudulent sites
Any content illegal under local laws (Spain)

+ ARFNET will not tolerate any liability from clients. +

Unacceptable activities in VPS

+ The vps service should not be used for illegal, abusive or unethical activities such as but not limited to +

Hacking or pentesting unauthorised hosts
Denial of Service attacks
Honeypotting
Spamming

+ ARFNET will not tolerate any liability from clients. +

Unacceptable activities in other

+ Services like vpn, bothost, email, voip, nextcloud, matrix and xmpp should not be used for abusive activities such as but not limited to +

Spamming
Sharing illegal content
Hate
Generally being a cunt

Account and order termination

+ Accounts are not terminated unless abuse of the web interface is in effect.
+ Failing to adhere to the aforementioned guidelines for content and activity may result on termination of service,
+ after which you may appeal and upon evaluation and a fee service may be resumed if not rejected. +

Backups, data theft, loss or disclosure

+ We do not support backups of services and we do not take any liability or responsibility should our service fail to meet demand,
+ for loss of service, data or accidental disclosure of it. +

Refunds

+ We do not do refunds. +