diff options
Diffstat (limited to 'managetickets.php')
| -rw-r--r-- | managetickets.php | 213 |
1 files changed, 213 insertions, 0 deletions
diff --git a/managetickets.php b/managetickets.php new file mode 100644 index 0000000..02c2871 --- /dev/null +++ b/managetickets.php @@ -0,0 +1,213 @@ +<?php + +session_start(); + +if(!isset($_SESSION["loggedin"]) || $_SESSION["loggedin"] !== true){ + header("location: /login.php"); + exit; +} + +$username = $_SESSION["username"]; +$type = $_SESSION["type"]; + +if ($type != "admin") die("Permission denied."); + +require_once "config.php"; + +// Get users +$sql = "SELECT id, username, type FROM users"; +$stmt = mysqli_prepare($link, $sql); +mysqli_stmt_execute($stmt); +$result = mysqli_stmt_get_result($stmt); +$users = $result->fetch_all(MYSQLI_ASSOC); + +// Get services +$sql = "SELECT id, name, type, billing, description FROM services"; +$stmt = mysqli_prepare($link, $sql); +mysqli_stmt_execute($stmt); +$result = mysqli_stmt_get_result($stmt); +$services = $result->fetch_all(MYSQLI_ASSOC); + +// Get orders +$sql = "SELECT id, service, name, client, date, billing, status, comments FROM orders"; +$stmt = mysqli_prepare($link, $sql); +mysqli_stmt_execute($stmt); +$result = mysqli_stmt_get_result($stmt); +$orders = $result->fetch_all(MYSQLI_ASSOC); + +// Get tickets +$sql = "SELECT id, `order`, subject, body, date, status, asignee FROM tickets"; +$stmt = mysqli_prepare($link, $sql); +mysqli_stmt_execute($stmt); +$result = mysqli_stmt_get_result($stmt); +$tickets = $result->fetch_all(MYSQLI_ASSOC); + +// GET actions +// delete entry +if (isset($_GET["del"])) { + $sql = "DELETE FROM tickets WHERE id = ?"; + $stmt = mysqli_prepare($link, $sql); + mysqli_stmt_bind_param($stmt, "s", $param_id); + $param_id = $_GET["del"]; + if (!mysqli_stmt_execute($stmt) || mysqli_stmt_affected_rows($stmt) != 1) { + echo "SQL error."; + } else header("location: ".$_SERVER['SCRIPT_NAME']); +} + +// POST actions +if ($_SERVER["REQUEST_METHOD"] == "POST") { + // add entry + if (isset($_POST["add"])) { + $sql = "INSERT INTO tickets (`order`, subject, body, status, asignee) VALUES (?, ?, ?, ?, ?)"; + $stmt = mysqli_prepare($link, $sql); + mysqli_stmt_bind_param($stmt, "sssss", $param_order, $param_subject, $param_body, $param_status, $param_asignee); + $param_order = $_POST["order"]; + $param_subject = $_POST["subject"]; + $param_body = $_POST["body"]; + $param_status = $_POST["status"]; + $param_asignee = $_POST["asignee"]; + + if (!mysqli_stmt_execute($stmt) || (mysqli_stmt_affected_rows($stmt) != 1)) { + echo "SQL error."; + } else header("location: ".$_SERVER['SCRIPT_NAME']); + } + + // edit entry + if (isset($_POST["save"])) { + $sql = "UPDATE tickets SET status = ?, asignee = ? WHERE id = ?"; + $stmt = mysqli_prepare($link, $sql); + mysqli_stmt_bind_param($stmt, "sss", $param_status, $param_asignee, $param_id); + $param_status = $_POST["status"]; + $param_asignee = $_POST["asignee"]; + $param_id = $_POST["id"]; + + if (!mysqli_stmt_execute($stmt) || (mysqli_stmt_affected_rows($stmt) != 1)) { + echo "SQL error."; + } else header("location: ".$_SERVER['SCRIPT_NAME']); + } +} + +function getticketbyid($id) { + global $tickets; + foreach ($tickets as $ticket) { + if ($ticket["id"] == $id) { + return $ticket; + } + } +} + +function getorderbyid($id) { + global $orders; + foreach ($orders as $order) { + if ($order["id"] == $id) { + return $order; + } + } +} + +function getservicebyid($id) { + global $services; + foreach ($services as $service) { + if ($service["id"] == $id) { + return $service; + } + } +} + +function getuserbyid($id) { + global $users; + foreach ($users as $user) { + if ($user["id"] == $id) { + return $user; + } + } +} + +?> + +<!doctype html> +<html> + <head> + <meta charset="UTF-8"> + <link rel="stylesheet" type="text/css" href="/style.css"> + <title>ARFNET CSTIMS</title> + </head> + <body> + <header><a href="https://arf20.com/"> + <img src="arfnet_logo.png" width="64"><span class="title"><strong>ARFNET</strong></span> + </a></header> + <hr> + <main> + <div class="row"> + <div class="col8"> + <h2 class="center">ARFNET Client Service Ticket and Invoice Management System</h2> + <h3><?php echo strtoupper($type[0]).substr($type, 1); ?> panel</h3> + <h3>Tickets</h3> + <?php + if (isset($_GET["edit"])) { + $ticket = getticketbyid($_GET["edit"]); + $asignee_options = ""; + foreach ($users as $user) + if ($user["type"] == "admin" || $user["type"] == "helpdesk") + $asignee_options .= "<option value=\"".$user["id"]."\" ".($ticket["asignee"] == $user["id"] ? "selected" : "").">".$user["username"]."</option>"; + echo "<div class=\"form\"><h3>Edit ticket ".$ticket["id"]."</h3><form action=\"".$_SERVER['SCRIPT_NAME']."\" method=\"post\">\n" + ."<label>Instance</label><br><label>".getorderbyid($ticket["order"])["name"]."</label><br>\n" + ."<label>Service</label><br><label>".getservicebyid(getorderbyid($ticket["order"])["service"])["name"]."</label><br>\n" + ."<label>Client</label><br><label>".getuserbyid(getorderbyid($ticket["order"])["client"])["username"]."</label><br>\n" + ."<label>Subject</label><br><label>".$ticket["subject"]."</label><br>\n" + ."<label>Body</label><br><pre>".$ticket["body"]."</pre><br>\n" + ."<label>Status</label><br><select name=\"status\"><option value=\"open\" ".($ticket["status"] == "open" ? "selected" : "").">open</option><option value=\"closed\" ".($order["status"] == "closed" ? "selected" : "").">closed</option></select><br>\n" + ."<label>Asignee</label><br><select name=\"asignee\">$asignee_options</select><br>\n" + ."<input type=\"hidden\" name=\"id\" value=\"".$ticket["id"]."\">" + ."<br><input type=\"submit\" name=\"save\" value=\"Save\"><a href=\"".$_SERVER['SCRIPT_NAME']."\">cancel</a>" + ."</form></div>"; + } + + if (isset($_GET["add"])) { + $order_options = $asignee_options = ""; + foreach ($orders as $order) + $order_options .= "<option value=\"".$order["id"]."\">".$order["name"]." (".getservicebyid($order["service"])["name"].")</option>"; + foreach ($users as $user) + if ($user["type"] == "admin" || $user["type"] == "helpdesk") + $asignee_options .= "<option value=\"".$user["id"]."\">".$user["username"]."</option>"; + echo "<div class=\"form\"><h3>Add ticket</h3><form action=\"".$_SERVER["SCRIPT_NAME"]."\" method=\"post\">\n" + ."<label>Order</label><br><select name=\"order\">".$order_options."</select><br>" + ."<label>Subject</label><br><input type=\"text\" name=\"subject\"><br>\n" + ."<label>Body</label><br><textarea name=\"body\" rows=\"10\" cols=\"80\"></textarea><br>\n" + ."<label>Status</label><br><select name=\"status\"><option value=\"open\">open</option><option value=\"closed\">closed</option></select><br>\n" + ."<label>Asignee</label><br><select name=\"asignee\">$asignee_options</select><br>\n" + ."<br><input type=\"submit\" name=\"add\" value=\"Add\"><a href=\"".$_SERVER["SCRIPT_NAME"]."\">cancel</a>" + ."</form></div>"; + } + ?> + + <a href="?add">add</a> + <table> + <tr><th>id</th><th>order</th><th>service</th><th>client</th><th>subject</th><th>body</th><th>status</th><th>asignee</th><th>action</th></tr> + <?php + foreach ($tickets as $ticket) { + $order = getorderbyid($ticket["order"]); + echo "<tr><td>".$ticket["id"]."</td>" + ."<td>".$order["name"]."</td>" + ."<td>".getservicebyid($order["service"])["name"]."</td>" + ."<td>".getuserbyid(getorderbyid($ticket["order"])["client"])["username"]."</td>" + ."<td>".$ticket["subject"]."</td>" + ."<td><pre>".$ticket["body"]."</pre></td>" + ."<td>".$ticket["status"]."</td>" + ."<td>".getuserbyid($ticket["asignee"])["username"]."</td>" + ."<td><a href=\"?del=".$ticket["id"]."\">del</a> <a href=\"?edit=".$ticket["id"]."\">edit</a></td></tr>\n"; + } + ?> + </table> + + </div> + <div class="col2"> + <h3>Logged as <?php echo $username; ?></h3> + <h3><a href="/logout.php">Logout</h2> + <h3><a href="/admin.php">Back to admin panel</h2> + </div> + </div> + </main> + </body> +</html> + |