<!doctype html>
<html>
<head>
<meta charset="UTF-8">
<link rel="stylesheet" type="text/css" href="/style.css">
<title>ARFNET CSTIMS</title>
</head>
<body>
<header><a href="https://arf20.com/">
<img src="arfnet_logo.png" width="64"><span class="title"><strong>ARFNET</strong></span>
</a></header>
<hr>
<main>
<div class="row">
<div class="col8">
<h2 class="center">ARFNET Client Service Ticket and Invoice Management System</h2>
<p>State of the art hosting solution with ultra personalised service</p>
<h3>Terms of Service</h3>
<h4>New accounts and ordering</h4>
<p>
On registration, the email address must be verified.<br>
Ordering of services must be through the web interface.<br>
Setting up of services not automated, this may take a few business days. Billing starts on order date not on service active date.
</p>
<h4>Payments</h4>
<p>
No setup fee when ordering a service. The first bill is always 1st of each month for the previous month.<br>
Should you fail to pay a bill within 5 business days, the service will be interrupted until payment is resumed.<br>
Invoices are sent via email and no due notices are sent.
</p>
<h4>Cancellations</h4>
<p>
To cancel a service, open a ticket. No fees will be applied and no further invoices will be sent effective inmediate.<br>
Bringing down of the service might take a few business days.
</p>
<h4>Nature of material and content hosted</h4>
<p>
In services hosting public access content such as potentially vps, webhost, proxy, mirror and subname must not allow access to<br>
illegal or copyrighted content or material such as but not limited to
<ul>
<li>Child pornography</li>
<li>High profile leaks</li>
<li>Distribution of copyrighted works (films, series, music, books, etc)</li>
<li>Fraudulent sites</li>
<li>Any content illegal under local laws (Spain)</li>
</ul>
ARFNET will not tolerate any liability from clients.
</p>
<h4>Unacceptable activities in VPS</h4>
<p>
The vps service should not be used for illegal, abusive or unethical activities such as but not limited to
<ul>
<li>Hacking or pentesting unauthorised hosts</li>
<li>Denial of Service attacks</li>
<li>Honeypotting</li>
<li>Spamming</li>
</ul>
ARFNET will not tolerate any liability from clients.
</p>
<h4>Unacceptable activities in other</h4>
<p>
Services like vpn, bothost, email, voip, nextcloud, matrix and xmpp should not be used for abusive activities such as but not limited to
<ul>
<li>Spamming</li>
<li>Sharing illegal content</li>
<li>Hate</li>
<li>Generally being a cunt</li>
</ul>
</p>
<h4>Account and order termination</h4>
<p>
Accounts are not terminated unless abuse of the web interface is in effect.<br>
Failing to adhere to the aforementioned guidelines for content and activity may result on termination of service,<br>
after which you may appeal and upon evaluation and a fee service may be resumed if not rejected.
</p>
<h4>Backups, data theft, loss or disclosure</h4>
<p>
We do not support backups of services and we do not take any liability or responsibility should our service fail to meet demand,<br>
for loss of service, data or accidental disclosure of it.
</p>
<h4>Refunds</h4>
<p>
We do not do refunds.
</p>
</div>
<div class="col2">
<h3><a href="/login.php">Back</h2>
</div>
</div>
</main>
</body>
</html>